Customer Service
843-987-9200
Report Pump Station Alarm
If you see a flashing light or hear an alarm at a pump station, please call 843-987-9200.
Email Us
If you have questions about our services or would just like to give us some feedback.
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Management
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Directions »
Write to Us
Pamela Flasch
Director of Public Affairs
BJWSA
6 Snake Road
Okatie, SC 29909
Port Royal Customers
Any questions or concerns about your garbage and/or recycling service, please contact:
Waste Pro: 843-645-4100
To reserve our Community Room
Call BJWSA Receptionist
843-987-9200
Reservation information
Military Contact Info
If you live on a military base and need to report a water or sewer problem contact the Trouble Desk:
- Parris Island 843-228-3145
- Marine Corps Air Station (MCAS)
and Laurel Bay 843-228-7527 - Naval Hospital 843-228-5430
(nights and weekends: 843-228-5600)
For information about water quality contact:
Pamela Flasch
Director of Public Affairs
Phone: 843-987-8053